We ran a pop-up exhibition from 9 to 15 December on Brick Lane, a street well-known for its independent stores, art galleries and markets.
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We partnered up with 21 creators from all across the world - UK, Spain, South Korea, New Zealand and many other countries!
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In the search for our store representatives, we personally looked through all the CVs of our candidates and had individual interviews. We vetted based on outstanding customer service, self-motivation and ability to learn about our complex products very quickly.
We were very proud with our chosen ambassadors - two are founders of startups themselves and another is a soon-to-be student at Harvard!
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We ran a training session where we walked them through every product to ensure they can confidently talk about them in front of our visitors.
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The store design theme was all-white to help our products stand out.
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The products were grouped according to use cases to bring people into a world where they would be using all of them on a day-to-day basis. For example, the Niche Zero Coffee Grinder was placed next to the Aroma Coffee Machine and the Kruve Coffee Glassware.
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We were heavily active on Instagram and Facebook - we even got featured on @londonpopups!
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We encouraged people of all ages to interact with our products.
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And they loved the experience!
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We received so much positive feedback - our personal favorite is being called the “retail store of the future” :)
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